Access our online services from your laptop, tablet or smartphone.

Go directly to the My Bürkert customer portal.

Take advantage of the My Bürkert customer portal:

Check the order status
Track deliveries & view your invoices
Use our My Service area
Download CAD data

Share via email

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FAQ

Here you will find a short list of our most frequently asked questions. If you have a question that is not answered, please do not hesitate to contact us by telephone or e-mail.

Product information

Using the search function (type or article search) by typing in a Bürkert type or article or by using the navigation in "Products & Application".

Visit the “spare and wear parts” page and follow the instructions.

Type in your Bürkert product type (eg. 6213) within the search function. There you will find a filter for "Downloads" or you can go to the “Type Detail Page” where you will find a download section with all related documents for your product.

Type in your Communicator-supported Bürkert-type (i. e. 8741) within the search-function and enter the type-detail-page. There you have a download section where you will find the Communicator-software for your product.

EDIP (Efficient Device Integration Platform) is a device platform for intelligent connections. Read more about EDIP.

EDIP - Efficient Device Integration Platform

The term “Industrie 4.0” stands for a new industrial age in which industrial processes can be carried out in a consistently digitized manner. We support this development with its device platform EDIP (Efficient Device Integration Platform) that enables intelligent networking down to the sensor and actuator level.

Approvals of certified products can be found on the website of the relevant institution:

Overview of approvals

Bürkert – Your approved partner worldwide

The previous product information search in the MyBurkert area is now integrated in the regular search function on top of the page.

Yes! You can configure a valve island of Type 8652 AirLINE yourself. Call up the type – e.g. via the search function – and start your first configuration.

At the bottom of the configuration tool, you can see your individual configuration code at any time.

Click on the “three dots” next to the configuration code to open a pop-up box from which you can copy the number.

Under this, you can see the result of your most recent work.

Entering the code in the search bar of our website will take you to your most recent work status.

Here, you also have the option of forwarding the link to your configuration.

This allows you to share your result with your colleagues or a Bürkert employee.

When you enter the code in the search, your most recent work is called up.

The validity date of your configuration also appears.

This is only necessary if you log in after configuring your desired product to complete your order.

After confirmation, you will be shown your customised price and the shipping date for your configuration.

Functions

If you accept our cookies, we can provide you with the optimal service on our website. Click on the following link to receive further information about which kind of cookies are used and for what reason they are stored in our "Data-Privacy-Policy"

You can register for the eShop using the LogIn button at the top right hand corner of the website. If you are an already an existing Bürkert customer, you can register quickly and simply by entering your customer number and any invoice number:

If you are not yet a Bürkert customer, then please sign in as a new customer:

You´ll find prices, delivery notes, invoices, contacts etc. in main the navigation point „My Burkert“.

You can enter your article number or type number directly into the search box or type in a particular search term. After entering the third character, an autocompletion result will appear, providing your search keyword or phrase is available. You can then select the required item or description from the options provided.

General Information

Contacts and / or distributors are shown using the "World Map Icon" in the header area or within the "Contact" navigation point.

My Comparison List

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